Refund policy
At FluxVisas, we strive to provide quality and efficient visa processing services. However, we understand that certain situations may require a refund. Please review our refund policy below:
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1. Eligibility for Refunds
Refunds may be granted under specific circumstances, which include:
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If FluxVisas has not yet submitted your application to the respective embassy, consulate, or visa processing agency, you may request a refund.
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If we determine that a refund is necessary due to errors on our end in processing your application.
Non-Refundable Situations:
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Applications rejected due to inaccurate or incomplete information provided by the customer.
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Delays caused by the embassy, consulate, or other third-party factors beyond our control.
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Any payments made for services where FluxVisas has fully processed and submitted the application to relevant authorities.
2. Partial Refunds
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If part of the service has been completed before the refund request, we may offer a partial refund to account for the work already performed.
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Administrative and processing fees may be deducted from the refunded amount as necessary.
3. Refund Request Process
To request a refund, please contact our customer support team with the following information:
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Your name and contact details
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The service purchased and payment proof
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The reason for requesting a refund
Contact Details:
Email: care@fluxvisas.com
Phone: +91 730-481-6626
4. Refund Processing Time
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Once a refund request is approved, we will process the refund within 15 business days.
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Refunds will be issued to the original payment method used during the transaction. The time taken to reflect the amount in your account may vary depending on your bank or payment provider.
5. Changes to this Refund Policy
FluxVisas reserves the right to update this policy at any time. We recommend reviewing this page periodically for any changes. We will notify customers of significant changes via email or our website.
6. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
FluxVisas
Email: Care@fulxvisas.com
Phone: +91-730-481-6626